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In November of 2019, the City of London (like many other municipalities in the province) changed the way by-law disputes are heard from proceedings in a provincial courtroom to using municipal screening and hearing officers. These screening officers are able to modify, cancel, or affirm penalties. This approach has helped in reducing congestion in courtrooms as well as providing a more local and accessible dispute resolution system.
Minor by-law infractions including, but not limited to, those related to parking, business licensing, animal welfare and forestry.
A Penalty Notice is the same as a "ticket" except that it requires payment of a penalty instead of a fine. The Penalty Notice is issued by a Municipal By-Law Enforcement Officer to an individual or corporation when they have committed a by-law infraction.
City of London Municipal By-Law Enforcement Officers can issue a Penalty Notice through the following methods:
Note: Parking-related Penalty Notices are generally issued by attaching the notice to the vehicle or by serving the notice directly to the operator; however, they may also be issued through any of the methods noted above.
If your Penalty Notice is parking related, you have three options to pay:
Complete the form:
A request for review or a Written Screening submission must be submitted no later than the 15th day after the Penalty Notice date. Once the form has been completed and received, the individual will be notified of their scheduled date and time.
Screenings will be completed as soon as possible. You will be contacted by phone or e-mail to discuss the results. For written screening submissions, a screening decision will be sent to you.
If the matter is still in dispute following the review by the Screening Officer, you may request a further review by a Hearings Officer. A Request for Hearing must be made within thirty (30) days following the receipt of the Screening Officer's decision. If no action is taken, additional fees will be added. Please follow up with your Screening Officer to obtain a Hearing Request Form.
No. A fee is not charged for a review of a Penalty Notice. However, if you fail to attend a scheduled Screening or Hearing, administrative fees are applicable.
Currently, in-person screenings and hearing are not taking place due to COVID-19 policies.
Screenings and hearings are taking place by phone, online by Zoom, or by correspondence sent by email.
While every attempt will be made to accommodate your preferred appointment time period, you should be aware that specific requests can not always be guaranteed. Once scheduled, appointments can not be rescheduled.