City of London facilities, programs and services, except for essential services, will be closed on Thursday, September 30 in observance of National Day for Truth and Reconciliation.
Taxicab and limo plate licences expire October 31st. Renewal paperwork, payment and inspection must be completed during the month of October.
The application and necessary documentation must be emailed to email@example.com.
Required documentation includes:
A renewal fee of $750 per plate is due (except for accessible vehicles for hire, which will be covered by an Accessible Grant.) Payment options include phoning 519-930-3515 and paying by credit card; or paying with cheque, debit, credit during the vehicle inspection.
Vehicle inspections take place at Silverwoods Arena, 50 Sycamore St from October 17 - 31st (Monday to Friday) from 9 a.m. to 12 p.m. and 12:30 p.m. to 3:30 p.m.
The City of London introduced the Vehicle for hire by-law in 2017 to better regulate taxicabs, limousines, and private vehicle for hire companies (e.g. Uber, Facedrive) to help promote a greater sense of safety for both drivers and passengers.
Please read the information below as well as the by-law before applying for a licence.
Complete a vehicle for hire driver licence application form.
Every application for a new driver must include:
Applicants may choose between a 12 or 24-month licence. Driver licence fees are $5/month. The associated fees are:
All transactions related to taxi cab and limousine plates must be conducted through email. The necessary forms are found below:
Although not required by the by-law, driver training can help develop good driver habits. Topics covered include a focus on by-law regulations, customer service, the role of enforcement, dealing with persons varying abilities, and sensitivity training. The City of London does not offer such courses but you can contact the following to inquire about training:
Bob Barker (independent) Tel 514-803-7518 or firstname.lastname@example.org
Yellow London Taxi Tel 519-657-1111
Note: The City of London does not endorse or monitor any of the courses or instructors listed here. These are simply provided as a courtesy.
Before starting and operating a vehicle for hire company, all of the below information should be read in conjunction with the by-law:
All of the above driver information will need to be reviewed by the brokerage to determine if it complies with the by-law.
If you are currently working or plan on working for a private vehicle for hire company (e.g. Uber, Facedrive), all documents, inquiries, and fees should be sent through the company. The company provides the City with a list of all driver's names, driver's documents, and applicable fees. No documents or fees should be submitted to the City of London by the driver, unless otherwise specified.
Although we attempt to keep this page up-to-date, please refer to the vehicle for hire by-law, Schedule 5 - Fees for the most accurate rates.
Licence fees identified in this by-law are non-refundable. Each fee listed below shall be charged by the City in each particular instance.
|Transportation Network Company||(plus $0.25c per Trip)|
|1-50 vehicles||$1 000|
|51-100 vehicles||$5 000|
|101-500 vehicles||$10 000|
|501-1000 vehicles||$15 000|
|1000 plus vehicles||$50 000|
If you wish to make a complaint against the driver of a taxi, limousine, or private vehicle for hire, first, contact the company (e.g. Checker, Yellow, UBER, Facedrive). Then contact our Licensing Office and an enforcement officer will investigate.
Submit complaints to email@example.com include the following information:
Note: We require your contact information so that the assigned By-law Enforcement Officer may contact you for further information. Your information is not public knowledge and cannot be accessed by the public.