Effective December 24 at noon, City facilities including City Hall will be closed to the public. Many services will remain available, however, in person services will be by appointment only, at designated times or online.
London has six collection zones with a separate schedule for the downtown and core area.
Use the Zone Finder tool to view the collection schedule online.
Download the free Recycle Coach app from your app store. You will be able to access your collection schedule for garbage, recycling, and yard waste from your phone or device. Recycle Coach can also send reminders about your collection day, and help answer questions about what items go where.
If you encounter an issue with your garbage, recycling, or yard waste collection, please report it through Service London online.
In an effort to improve the cleanliness of downtown and a few other areas, the City of London will be conducting a new pilot project for garbage collection. The goal is to reduce the length of time that bagged garbage sits at the curb, reduce the amount of litter, and better meet the needs of businesses and those living downtown.
Garbage will now be collected in the evening (and shortly after midnight) instead of in the early morning. There is also a minor change to collection days.
To ask questions about the garbage collection map, or to confirm if you are located in the collection zone, please contact firstname.lastname@example.org
There is currently an East and a West collection zone, which are separated by Clarence Street. This East / West split is not changing during this pilot project.
Please also note that Dundas Place (Dundas Street between Ridout and Wellington Streets) follows a different set-out time from the rest of the downtown core area for September.
Please do not set out your garbage in advance of the set-out time of 7 p.m. (or 11 p.m. on Dundas Place). This will help keep streets free of litter and reduce the time that garbage sits out at the curbside or sidewalk.
Garbage must be placed inside large, strong plastic bags (minimum size 30 litre, maximum size 125 litre). Bags must weigh less than 20 kg (44 pounds). Do not place small plastic grocery bags at the curbside. Place them in larger bags.
A maximum of 12 bags per business will be collected.
The City will collect “commercial” waste. This refers to waste produced from a retail activity (i.e., from the retail area and office area of the business) but shall not include “trade waste”. Furniture, equipment, wooden pallets, discarded inventory, machinery parts, are examples of materials that are not collectible and considered “trade waste.”
To slow the spread of COVID-19 and reduce litter please ensure that items such as tissues, paper towel, wipes, used gloves and sanitary products and diapers are secured in plastic bags, and not placed loosely in a garbage can.
To protect collection staff and the public, take precautions with broken glass and sharp metal objects. Place in a sealed cardboard box and label clearly as ‘glass’ or ‘sharps’.
Don’t put needles in the garbage. Place in a rigid container and contact your local pharmacy or visit healthsteward.ca or london.ca/needles for safe disposal options.
Bulky waste includes furniture, carpet and mattresses. Some items require preparation (e.g., cut carpet into 3 foot lengths, roll and tie in bundles). Many items will not be collected at the curbside (e.g., appliances, electronics, scrap metal, tires, and renovation materials).
Check the Recycle Coach App for details on how to prepare waste, what will be collected at the curbside, and where to take items that will not be collected.
Check with your property manager or landlord for disposal options. Do not place bulky waste at the curbside.
Place bulky waste at the curbside at the same time as other garbage. Bulky waste is not counted as part of the 3-container limit.
If you live in a multi-residential property, please contact your property management for details about your property's waste and recycling collection.
For more information about collection at multi-residential properties, the 2020/2021 holiday schedule, or recycling carts, please contact Jane Kittmer at email@example.com or call 519-661-2489 x 2334