Parking

The City of London has a wide range of parking regulations designed to provide safe streets and better traffic flow throughout the city. 

Use this website to register for overnight parking, pay a ticket, report a complaint and find out more about downtown parking. 

Overnight parking is restricted on city streets from November 1 to April 30, inclusive.

Municipal Parking lot rates

Core Area Free Parking

To support local businesses affected by the COVID-19 pandemic and construction, the City is offering free municipal parking in London’s core until the end of 2020. Each vehicle will receive two hours of free parking, per day.

Motorists wishing to take advantage of this opportunity will need to use the HonkMobile app to access parking from their phone, tablet or computer.

Frequently asked questions
Where is the promotional code ‘B2B20’ to access free municipal parking being offered?

Free parking is currently being offered at all municipal parking spaces in, Downtown London, Richmond Row and Old East Village.

Image
Map of London's Core Area
Where is the promotional code ‘DIGOEV’ to access free municipal parking offered?

Free parking is currently being offered at: MUNICIPAL LOT #1 434 Elizabeth Street ZONE 2170 MUNICIPAL LOT #7 842 Dundas Street ZONE 2177

How do I identify a municipal parking lot?

All municipal lots are identified with a white “P” symbol, green background and City logo.

How can I activate free parking in the core using the ‘B2B20’ promotional code on HonkMobile?

You can activate free parking in the core area by selecting ‘B2B20’ under ‘Add Promo’ before submitting your parking request on HonkMobile.

How can I activate free parking at Old East Village lots #1 and #7 on HonkMobile?

You can activate free parking in Old East Village at Municipal Lots #1 and #7 by selecting ‘DIGOEV’ under ‘Add Promo’ before submitting your parking request on HonkMobile.

How many hours of free parking can I get, per day?

Each vehicle will receive two hours of free parking, per day.

Can I access both the ‘DIGOEV’ and ‘B2B20’ promotional codes in one day using HonkMobile?

No. You can only access one promotional code per day. You can either use the ‘DIGOEV’ or ‘B2B20’ to access two-hour free parking once per vehicle, per day.

What if I’ve used up my two hours of free parking, but I want to continue to park in a municipal lot or at an on-street meter?

If you’ve run out of your two hours of free parking, you can use the HonkMobile app to pay for an extra hour or two.

How does HonkMobile work?

After you download the app, you create a free account with your email, cellphone number, license plate number and payment details. After you've parked, you can add money by entering the zone you're in. You can pay for parking right away if you know you're going to be longer than two hours, or you can wait until your time is just about to expire to pay the regular hourly rate. Once the payment is processed, parking enforcement officers receive a notice to tell them you've paid.

What if I don’t have an iPhone or Android device?

No problem! HonkMobile works on any mobile device, simply visit HonkMobile's website to search, find and access parking.

What if I don’t have a cell phone?

Individuals that do not have a cell phone can pre-purchase their time through a computer or tablet at home via HonkMobile's website to park in the lot.

 

Parking tickets

Pay your parking ticket

If you receive a parking ticket, you have 15 days to pay the ticket or request a screening. If you do not choose an option within 15 days, your ticket may result in a affirmation and suspension of your license plates.

 You have three options for paying your parking ticket:

  1.    Pay your ticket online 
  2. Pay by mail using a cheque or money order

​​​​​​Make payable to the City Treasurer. Mail to the Corporation of the City of London, Parking Services, PO Box 5400, London, ON   N6A 4L6. Do not send cash in the mail.  Please ensure you mail your payment with sufficient time to reach the office by the 15 day deadline.

 3.  Pay in person at the Parking Services Office, 824 Dundas Street  

Dispute your ticket

Due to COVID-19 screening will only be done by phone or online.  

  1. Complete the form  
  2. Copy or scan your ownership and photo identification
  3. E-mail above information to screeningrequest@london.ca
  4. If your are not the registered owner of the vehicle that was ticketed, the vehicle owner will have to sign off on a third party agent authorization form, authorizing you to dispute the ticket on their behalf.

Screenings will be completed as soon as possible. You will be contacted by phone or e-mail to discuss the results.

Parking tools

Overnight parking permit 

Overnight Parking Restriction

Overnight parking is restricted on city streets from November 1 to April 30, inclusive.

Overnight Parking Pass

Register for an overnight parking pass

Passes are available between November 1 until April 30, weather permitting for personal vehicle(s).

A maximum of 15 free passes may be issued per vehicle license plate, valid on most city streets. Vehicles parked on city streets without a valid overnight parking pass may receive a parking fine.

  • When applying for your pass before midnight, please ensure you select the next calendar day. Your pass will start at midnight.
  • When applying for your pass between midnight and 5 a.m., select the current day.
  • Overnight parking is prohibited on certain streets
  • Overnight passes cannot be used where parking is prohibited year round.
  • Overnight passes cannot be used on streets posted with “No Parking 3 -5 a.m.” signage.
  • Always confirm on-street signage before parking your vehicle.

Passes are not eligible for commercial, oversized, inoperable or unplated vehicles, boats or trailers.

Between November 1 - April 15, passes will not be issued more than 48 hours in advance.

If a snow event is forecast, a message will be posted on the overnight parking registry.

Please check before parking your vehicle if you applied for an overnight pass in advance. Parking restrictions will be enforced if there is a snow event.

Passes do not need to be printed or displayed in the vehicle.

Honk

The City of London has partnered with Honk to offer a new way to pay for parking at on-street and municipal parking lot locations.

With the Honk app, residents and visitors can seamlessly search, pay, and top up parking from a phone, tablet, or computer.

Coin operated parking meters and Pay and Display meters are also available.

How it works:

  1. Download the Honk app. Find it at honkmobile.com, Google Play or the App Store
  2. Set up your account. Add as many vehicles and payment sources as you like to your profile
  3. Use Honk to pay for your parking in all City of London on-street locations and Municipal parking lots (City managed and owned lots are identified with a green "P" symbol)

Pay for parking using credit cards, PayPal, VISA debit and Masterpass digital wallet. Cash and credit cards are accepted at parking meters.

Learn more honkmobile.com/how-it-works

Report a parking issue

To report a parking issue, contact us at:

Parking Services 519-661-4537 Monday - Friday 8:30 a.m. to 4:15 p.m. E-mail: parkingenforcement@london.ca

When reporting a parking issue, leave a detailed description, including:

  • the exact location
  • the usual time of day you notice the parking issue
  • a description of the vehicle, including the plate, colour, and make of vehicle
  • your name and phone number

Parking Enforcement Officers will investigate all parking issues. An office may call you for more information. 

Your name will be kept confidential.

Parking rules and guidelines

Downtown parking
Pay ‘n Display Parking

Now you can pay for parking at any on-street Pay n Display parking meter and used again at any on-street Pay n Display or individual meter as long as the receipt has time remaining. The receipt must be displayed so that the expiry time is visible on the dashboard of the vehicle and parking signs must be followed.

Please note:

  • Receipts purchased at master meters in off-street City Parking lots cannot be used at on-street metered areas
  • All on-street signage must be followed
  • Note the time limits posted on each meter
  • Note the time the receipt expires
  • On-street receipts have red text indicating they are valid at all on-street metered areas only. These receipts are not valid in off-street parking lots

Need a Place to Park?

Monthly parking permits are based on availability in select Municipal lots. For availability or more information please call 519-661-4537

  • All City managed and owned lots are identified with a green “P” symbol
  • All off-street Municipal lots are unattended and are available as first come first serve
  • When parking in a municipal lot, you are required to display your permit at all times. If you do not have a permit you are required to purchase a receipt from one of the pay and display master meters located in the lot and display the receipt on your dashboard
  • If you come across a faulty meter, report the problem by calling 519-661-4537 with the meter number
Accessible parking 

Accessible parking spots are only available for vehicles operated by or carrying a person with physical disabilities. An Accessible Parking Permit (APP) issued by ServiceOntario must be displayed and must be original and current. The entire permit must be clearly visible through the windshield of the vehicle.

  • The City of London does not permit parking in prohibited areas such as "No Parking" or "No Stopping" zones.
  • An APP may be used at:
    • Any on-street meter, without depositing coinage, for up to the time limit of the meter as posted.  If the time limit is surpassed, a parking ticket will be issued for parking at an expired meter
    • In Municipal Off-Street Parking Lots that use a Pay and Display Master Meter, an APP must be displayed when parking in designated accessible spots. A daily maximum of two hours free parking is available in these designated spaces. In all other parking spaces within the lot, time must be purchased from the Master Meter and the receipt displayed on the dash of the vehicle
  • All other parking zones must be followed as posted

Please visit or phone ServiceOntario for more information on obtaining an APP.

The City of London distributes official accessible parking signs with guidelines to businesses and residential properties for the Accessibility Signage and Awareness Campaign.

Traffic and parking by-law

Learn more about traffic and parking by-law.

 

Last modified:Wednesday, November 11, 2020