City of London facilities, programs and services, except for essential services, will be closed on Thursday, September 30 in observance of National Day for Truth and Reconciliation.
If you spot an issue on our roads (which includes streetlights), sidewalks or pathways, help us out by reporting it. Thank you for helping us maintain a London that is clean, safe and accessible for all.
City crews treat potholes as a priority and address them in accordance with the standards set out in the provincial minimum maintenance standards. The standards range from 4 – 30 days depending on the classification of the street.
When reporting a pothole, please be as specific as possible. Remember to include the following details when you notify us:
Plow operators may have difficulty sometimes finding the sidewalk or the edge of the road under the snow. Sod damage can also occur when the ground is not completely frozen. If City crews damage sod on your property, we will fix it.
To report sod damage on your property, please contact 519-661-4570 or email@example.com.
Please note: Repairs begin in May after the snow season has ended. Depending on the amount of damaged sod, repairs may extend through the spring and into the summer.